An SLA for EC2
Saturday, October 25th, 2008EC2 now has an SLA – something that people have bitched and moaned about for a while. As the cloud (or clouds?) gains huge industry interest, it looks like Amazon is going to aim the beta service at mission-critial applications and the like.
They say:
We are also providing an SLA for Amazon EC2, with a service level commitment of 99.95% availability within a Region. If availability falls below this level, customers are eligible to receive service credits.
Speaking to other users of EC2, I’ve found that EC2 is mostly there and with a little monitoring and scripting, you can handle cases when it isn’t.
However, it’s good to see that Amazon now have an incentive to make sure it’s always there…. except for the 0.05% of the time that, probably really matters.
See also New features on EC2
